Tutor
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6 Messages
Battery backup battery fails.
My alarm has a battery backup. That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.
Tutor
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6 Messages
My alarm has a battery backup. That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.
ATTDigitalLifeCS
Community Support
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7K Messages
5 years ago
@shablap Well we definitely want to make sure your battery is fully charged just in case you lose power. Please call into our Customer Support Center and request for a new battery to be sent out. We'll be happy to assist.
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shablap
Tutor
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6 Messages
5 years ago
The one before that didn’t last long either.
I don’t think the unit is charging. I will call it in so we know for sure
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