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ramonqc2860's profile

Contributor

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3 Messages

Thursday, March 16th, 2023 4:23 PM

wifi calling

If setup for wifi calling would allow user to directly enter gps location for address, ALL issues will be solved, don't you think? It is a specs/coding thing. Handling of gps location is an old concept, so please update your apps, Please.

ACE - Expert

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24.1K Messages

1 year ago

Huh? WiFi-C (WiFi Calling) works just fine the way it is as long as you are connected to a WiFi source. If you are having difficulties entering the physical address for setup/activation, which is an E-911 requirement, then try another address closer to you. 

Contributor

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3 Messages

1 year ago

Interesting to see how the work around, that does not resolves the original situation, gets accepted as a solution.

Based on what are we calling the shots to go with the status quo?

It is the capabilities of the system to get emergency resources to the right place at the shortest amount of time, and opting for a work around is good?!

It may be, perhaps, acceptable, for well planned and laid out cities and business areas, but rural, and cumbersome settings may find it very difficult to go 'with a nearby' point of reference.

Not intending to slit my veins on this one, but if just adding a couple lines of codes to an application, to make use of an old gimmick, like handling of gps  coordinates, eases the use, and enhances the capabilities, might not be something to dispose so lightly, without any consideration ... thanks anyway

ACE - Expert

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24.1K Messages

1 year ago

Rural areas are very difficult matching physical addresses with exact GPS locations, especially if you have a PO Box, country road designation, etc.  Sometimes using the GPS coordinates that the local emergency services use will help but it is much more complicated than just adding a couple of lines of code, especially considering that providers use third party databases to update the matching of GPS to physical. And anytime that database is updated and uploaded to the providers, any manual changes made to the database are overwritten.

Another way around that would be to setup a speed dial for the 10-digit E911 number that is specific for your locality so that the phone call goes to the correct emergency call dispatcher and not the general dispatcher for your area code. Even if you just use another number that is closest to your location, the dispatcher will ask for your address, or if you stay on the phone long enough, they can check for actual GPS location, even tho that may take a few minutes longer.

Community Support

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231.2K Messages

1 year ago

When it comes to establishing your exact location, ramonqc2860, there are steps you can take which can help even in rural areas.

 

When an address cannot be validated or assigned an E911 address, it's recommended that you engage your local government to aid in setting up the Geocoding of addresses as @OttoPylot advised. In fact, using Enhanced 911 (E911) is a recommended action under Finding you when you call 911 when you visit Stay connected with Wi-Fi Calling.

 

Once Wi-Fi Calling is activated for the first time, you will receive an FCC-required text message to confirm your E911 address. You're not required to take any further action if your address matches.

 

If this is a trend you're experiencing, we want to know how these suggestions turned out for you.

 

Thank you for reaching out to AT&T Community Forums.

 

Lar, AT&T Community Specialist

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