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Thu, Apr 2, 2020 7:10 PM

Wi-fi calling

When I try to turn on wi-fi calling, I get an error message that says it can't be turned on for my account. Other phones on my account have it enabled.


Brand User

New Member


120K Messages

2 months ago

Greetings @dennis_johnston,


We understand you'd like to use the Wi-Fi calling feature since other phones on your account have it.

  • What is the make and model of the device you have?
  • Is this your first time attempting to use Wi-Fi calling? 
  • Have you checked your account to see if you qualify for Wi-Fi calling? 

Jacob, AT&T Community Specialist

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