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walker2174

Tutor

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5 Messages

Sun, Jun 11, 2017 1:26 PM

Wi-fi calling stopped working

We live in a rural area with poor service. Wi-fi calling is a godsend. It has worked splendidly until about a week ago. Now, even when we have a strong wi-fi signal, there is "no service", i.e. no wi-fi calling, on any of our phones (iphone 6s). We can neither make nor receive calls. We've rebooted our router and phones - no change. The wi-fi speed test shows ample capacity. Please help.

Responses

Contributor

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1 Message

2 years ago

I have exactly the same problem. 

 

Wifi calling use to work, but now it only works once and a while. 

 

I have tried turning off cellular, but when I try to dial, I get the same error about no network connection. I can browser the web just fine, so I have a wifi connection. 

 

Phone is fairly worthless at my house if I can get this resolved. 

 

/Chris

 

New Member

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1 Message

@purpledread For everyone with ATT, as per their article:

https://www.att.com/support/article/wireless/KM1114459