
New Member
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3 Messages
Why isn't *67 working
When I receive a call from an unknown caller I do not answer. If I think it might be a legitimate call, I will call it back using *67. However, many times it is apparent when I call back, that they know who is calling them.
so why isn’t *67 working?
kdfederer
ACE - Expert
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12.8K Messages
5 months ago
it is called phone spoofing. Chance are, if you answered the call, it would have been a computer. Foreign callers spoof the caller ID so that it looks like it might be from a local number but it is not. It did not come from the number that shows on your phone.
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Kennvmiller
New Member
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3 Messages
5 months ago
Actually in the instances I am referring to, it was a real number and a real person answered. The most recent was 254-345-5122. They answered when I returned the call (using *67); (the last time it was a real estate company inquiring about a property).
They clearly knew it was me returning their call.
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formerlyknownas
ACE - Sage
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105.7K Messages
5 months ago
(*67 is the AT&T star code to block at&t caller ID)
However...
If your phone number is in the contact list on their phone, it is still going to show your caller ID.
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ATTHelp
Community Support
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211K Messages
5 months ago
We understand the importance of being able to take advantage of all the features on your device, @Kennvmiller. Let's work together to figure out why you're unable to block Caller ID.
Thanks, @kdfederer and @formerlyknownas for the information.
To block your Caller ID name and number for a single call only, enter #31# or *67 + the 10-digit number you are trying to dial. (Example: #31#.999.555.4444 or *67.999.555.4444.) You can also set your device to block or display your Caller ID on every call.
Caller ID blocking details:
If you're unable to use this feature by dialing *67 or #31, check myAT&T to make sure the Calling Name Block feature is active on your account:
On the device:
Thanks for visiting our AT&T Community. Let us know how this helps!
Sydne, AT&T Community Specialist
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Kennvmiller
New Member
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3 Messages
5 months ago
Sorry, my question has not been answered. As I said earlier,
”
Actually in the instances I am referring to, it was a real number and a real person answered. The most recent was 254-345-5122. They answered when I returned the call (using *67); (the last time it was a real estate company inquiring about a property).
They clearly knew it was me returning their call.”
Also, if in settings on my iPhone, I disable “Show my caller ID”, and I call a friend or family member, I show up as an unknown caller on their phones.
However, businesses appear to see my number as they are able to identify me when I call them. See above.
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kdfederer
ACE - Expert
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12.8K Messages
5 months ago
*67 does not call back the number that is *69.
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ATTHelp
Community Support
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211K Messages
5 months ago
We understand your frustration with wanting to know why *67 is not working, @Kennvmiller. Special thanks to our ACEs, @kdfederer and @formerlyknownas for their quick responses.
We want to help. Let’s meet in a Direct Message to discuss escalating your tech concerns. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).
We look forward to assisting you further. Thanks for reaching out to AT&T Community Forums!
Nelson, AT&T Community Specialist
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