Who Is Calling Me? - Protect Yourself with AT&T Call Protect

More Security, More Control, and better together

These days, it’s almost impossible to go through your daily life without receiving a call that just leaves you scratching your head. Who is this calling me? Why are they calling me? How did they get my number? 

AT&T has two apps to make your call  experience safer,  AT&T Call Protect and AT&T Mobile Security.

What you currently get with AT&T Call Protect

• Automatic Fraud Blocking
• Manual Call Block
• Suspected Spam Warnings

Download it today!

What you get with AT&T Call Protect Plus - New!

• App Security: Scans apps and files for malware and viruses.
  System Advisor: Notifies you if the operating system has been tampered with.
  
• Passcode Check: Ensure you have a passcode to help keep your device and data secure.
• Breach Reports: Get alerts about company data breaches, along with helpful tips.
• AT&T Call Protect Plus also extends call blocking to NumberSync devices, Wi-Fi Calling, and when making an AT&T Video Call.

Check out our AT&T Call Protect service page for more information. 

For more information, I recommend checking out the following pages:

• Support Page – General
• Support Page - App
• Press Release

Kevin, AT&T Community Specialist

AT&T This call protect is ONLY available to PostPaid subscribers, not PrePaid subscribers. I pay $75 per month on Prepaid. There HAS ti be a solution you can use to help protect us too.  $75 per month is NOT a small amount! 

@mvrck23  Are you prepaid?  Or is the phone a non ATT phone?

for Call Protect to work you need HD voice.  Prepaid and most non ATT phones do not have it.  

I use Hiya on my non ATT phone.  Not quite as good, but it helps.

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@Steve-Oh wrote:
Does Call Protect with employee accounts? I haven't been able to get it working.

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Hey @Steve-Oh!

As far as I know, being an employee wouldn't affect being able to use the app. My account is an employee one, and I'm able to use it without any problems.

Have you tried re-installing the app? Are you getting any errors? Any additional information on what you're seeing or what you've tried would be very helpful to get to the bottom of this.

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@Steve-Oh wrote:
I have tried reinstalling it. All I get each time I log in is booted back to the log in screen. Doesn't make any sense.

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Which phone are you using? My first recommendation would be to make sure your device is updated to latest firmware/software. Can you confirm that you have the latest updates installed?

Well, not actually free. Terms of Service say that my address book and call/text log information is given to Hiya, whose terms of service say they can use that information however they want (presumably, to make money). My address book is sacred, as are my call logs beyond the point where a number is deemed as legitimate. All I would be likely to allow is for the incoming phone number to be screened for inclusion on a spam blacklist, and nothing else.

My personal information has value to me, so the service is definitely not 'free'.

https://www.att.com/legal/terms.callProtectEULA.html

Sections 2.7, 2.8

https://hiya.com/hiya-data-policy#sec7