Voicemail System Asks for Password Only When Phone is in Wi-Fi Calling Mode
I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue.
When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.
That option still works, BUT: only when I am calling over the cellular network, and Wi-Fi calling is turned off, or if I don't have a Wi-Fi connection.
If I call the voicemail number using Wi-Fi calling, the system asks for my password. And, when I enter what I THINK is my password from several years ago, it says that the password is incorrect. (The voicemail number is the ATT voicemail number for my area.)
I want to skip the password requirement, even if I am using Wi-Fi calling.
Also: I just called the voicemail system (over the cellular network), and confirmed the "no password" setting. It still works that way on the cell network, but not WiFi.
Is there something else I can try? Why are the calls being treated differently, depending whether they being made over the cell network, or using Wi-Fi calling?