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snmfiji's profile

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Friday, March 3rd, 2023 12:07 PM

Visual voicemail not working. Galaxy S22 Ultra

Not sure what happened, but my visual voicemail has stopped working on my Galaxy S22 Ultra.  Have tried to force stop, restart and not working.  Try to change the voicemail password and I am getting the error message: "Temporary system error occured, please try after some time."  I get this everytime I try, including trying to reset PW online in the AT&T site.  I really liked this feature and would like ot get it resolved to be able to use again.

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Official Solution

Community Support

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229.6K Messages

1 year ago

Hello, @snmfiji! We want to help you get the visual voicemail feature back working.

 

We recommend you power cycle your device to reset your device. Also, you'll need to set up your visual voicemail service again if you recently, changed your device/SIM card by reinstalling the AT&T Visual voicemail app. Ensure that you have 4G LTE data enabled as this is needed for visual voicemail. 

 

Also, check out our troubleshoot & resolve tool to help fix visual voicemail concerns. You'll need to sign in for more personalized troubleshooting steps. 

 

We hope this information is helpful, and please let us know if you have any additional questions.

 

Thank you for reaching out to the AT&T Community Forums!

 

Rachel, AT&T Community Specialist

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