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gls1000's profile

Contributor

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5 Messages

Friday, August 25th, 2023 12:07 AM

Using an Amazon Echo as a hands free phone answering device.

I have an Echo smart speaker configured so I can use it to answer my ATT Galaxy 23 Ultra phone calls as a hands-free answering machine.  It works great, now I want to configure a different Echo to do the same thing.  The problem is, I cannot remember how I did it and cannot find any instructions.

Accepted Solution

ACE - Sage

 • 

115.8K Messages

6 months ago

This works for postpaid only, as it using numbersync software

https://www.att.com/support/article/wireless/KM1000851/

Accepted Solution

ACE - Sage

 • 

115.8K Messages

6 months ago

Community Support

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229.4K Messages

6 months ago

Hello @gls1000,

 

We can definitely provide you with some more information on this. 

 

Please find the below steps to reset-up the Amazon Echo.

  1. Go to your Alexa app or the Alexa portal (http://sm.att.com/34088ae3).
  2. Click the Menu icon.
  3. Click Settings.
  4. Click Communications.
  5. Click AT&T.
  6. On the next screen, click ‘SIGN IN’ button.
  7. Sign in using customer AT&T User ID and Password, then click SIGN IN.
  8. Click the checkbox for the Terms and Conditions, then click Link My Account.
  9. Confirm the Emergency Address is Correct by clicking Confirm Address.
    • validation of address occurs
  10. Emergency Address Saved screen appears, click OK.
  11. Select Calling Preferences by clicking AT&T (Current), then SAVE.

    Hope this helps!  Please let us know if you have any additional questions.

Thank you for visiting AT&T Community Forums!

 

Sia, 

AT&T Community Specialist.

 

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