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Saturday, October 1st, 2022 6:39 PM

Trying to establish a static route with my MR6500 to a VOIP device

I am trying to establish a static route with my MR6500 to a VOIP device.  My M6 is a gateway to the internet (IP address 192.168.1.1), and I use DHCP with a range of 192.168.1.20 to 192.168.2.99 to feed a router on my private LAN.  The router then issues IP addresses using DHCP to multiple PCs on the LAN.  That setup works great with the M6.  Now I want to add a VOIP device (a Grandstream 801) with a static ip address of 192.168.1.2.  I think I need to establish a static route between my M6 gateway and the VOIP device so that I can set up a rule to push inbound UDP packets with specific ports to the VOIP device. I can make VOIP outbound calls but cannot receive them and after searching found a suggestion that I need to make sure UDP packets with specific ports that are inbound are routed to the VOIP device.

I found the settings in the M6 that lets me setup the packet forwarding rules.  I set up the Grandstream with the static IP address I want - all checks out OK.  I can ping the VOIP device from my LAN (I have an unmanaged switch between the M6 and the LAN router with the VOIP device also plugged into the switch).  But when I plug the VOIP device into switch, I see 0.0.0.0 as the IP address on the Netgear status display.  Can anyone help me to get a static route established between the M6 and the VOIP device?  I am thinking there is a button I need to click to allow the M6 to link to a device that has a static IP address but I am not sure which one it is.  Thanks!

ATTHelp

Community Support

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207.2K Messages

4 months ago

Hello @sniffdog, let's get you pointed in the right direction on connecting your MR6500 and a VoIP device. 

 

Essentially the NETGEAR Nighthawk (MR6500) is a wireless hotspot and not a router. You would need to reach out to the manufacturer (NETGEAR) to check if this option would be available.

 

We're here if you have any questions. Thank you for contacting the AT&T Community Forums.

 

Alasani, AT&T Community Specialist 

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