Get the myAT&T app
samaralzom's profile

New Member

 • 

1 Message

Thursday, January 26th, 2023 9:13 AM

The device has been banned in another country

I am a resident of Saudi Arabia, I bought this device recently, but unfortunately I discovered that the device was banned here from your company. What is the solution?

ACE - Expert

 • 

64.7K Messages

1 year ago

There is no solution other than to replace the phone. I’m sure banned means the phone is blacklisted. Only whoever put the phone on the blacklist can remove it from the blacklist. Since that wasn’t you, there is nothing you can do.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.