Text messaging on AT&T Maestro Max

Hi TiGos. Let’s meet in a Direct Message (DM) to discuss text messages for your phone following that latest update.

Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page.

We want to look into why your phone is unable to receive texts after the latest update so that your device can start receiving messages again for work.

Lar, AT&T Community Specialist

I'm having the exact same problem! My update was on Monday night. I've called tech support twice they haven't been able to help me or fix it. They act dumbfounded. And I had to restart my phone so we had to hang up and they never called me back! I'm so frustrated right now that I can't even deal with it but I rely on my texting all the time as well! And the fact that I'm not getting my notifications of possible fraud on credit cards and banking and things like that really have me concerned. Right before it stopped completely somebody would be able to get a text to me and I would get it 10 times! There's all kinds of weird symptoms!

@GKULP17 those are the same symptoms after the update that I've been having. I hope someone is able to help get our phones fixed for us!

Good morning @GKULP17, your connectivity is vital to us and we are here to help!
 
Let’s meet in a Direct Message to discuss what's happened with your text messages. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

We look forward to speaking with you!

Joseph, AT&T Community Specialist

Joseph I would love to find out what's going on and get help. However I don't see a chat icon or a bell icon! Am I in the wrong place?!

I've since found the chat icon etc. However it doesn't like my user id my email ID and my password! I'm currently trying to find out where I can change my password so I can log in to the dm.

I couldn't wait for a fix via AT&T because I HAVE to communicate through text for my job, so I bought a new phone. @Phoneforumhelp I hope they're able to resolve the texting issue for you!

If the issue persists, you can try resetting your network settings to see if that resolves the problem. To do this, go to your phone's settings and navigate to the "General" or "System" section. From there, select "Reset" and choose the option to reset your network settings.

If none of these steps work, it may be worth contacting your mobile carrier to see if there are any known issues with their network or if there are any settings on their end that need to be updated.