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gwnmgnyng's profile

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Monday, March 13th, 2023 3:35 AM

Text delivery notifications no longer working

In the last couple days my phone got an update, since then the text delivery notifications have stopped working. We are not getting "Delivered", "Read" or "typing..." notifications. I, and my husband, have double checked our settings to no avail. I am on a Galaxy S20+ and my husband is on a Galaxy Fold and my daughter is on a Galaxy S22.

Community Support

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229.6K Messages

1 year ago

We're here to help you get your advanced messaging back working gwnmgnyng.

 

You can use Advanced Messaging if you and the people you’re messaging with:

  • Are AT&T postpaid wireless customers
  • Have RCS Advanced Messaging capable devices
  • Have the Enhanced 4G LTE Services setting on your device ON
  • Have devices within AT&T-owned and operated network coverage
  • Do not have a conflicting feature on your account, including the following:

If you have one of these features, they must be removed from your account for Advanced Messaging to work.

  •  SMS or MMS blocks you have added to your account
  •   Data blocks you have added to your account.

Try Opening your messaging client and tap Menu, then Settings.

  1. Choose Advanced Messaging and tap On or Off.
    • If you’re using the preloaded version of the new Messages by Google app, you can enable or disable chat features.
    • RCS Advanced Messaging from AT&T isn’t compatible with the version of Messages by Google available from Google Play Store yet.
  2. Tap On to send read receipts. Tap Off if you don’t want to send read receipts.

Want more help? Try our device tutorials for personalized troubleshooting stepsSelect your devices Make and Model> Email and Messaging> Message Settings> and follow the prompts.

Read our Advanced Messaging support article for FAQ and solutions.

 

We're here if you have any questions. Thank you for contacting AT&T Community Forums. 

 

Marilyn, AT&T Community Specialist

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