New Member
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6 Messages
Samsung galaxy z fold 4 wifi calling still not working
I went into an ATT store and they tried to fix it. They couldn't. They called ATT support who said it was Samsung's problem. So they called Samsung who said it was ATTs problem. So they called ATT back and after an hour of troubleshooting said their tech team wasn't available so they'll call me back the next day. They never called. I have no cell service in my house and wifi calling doesn't work. I've been with att for 15 years. Do i have to go to Verizon to be taken seriously?
ATTHelp
Community Support
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215.3K Messages
6 months ago
Hello, @Djazzle. Thank you for making us aware of this situation. This is not the experience we want for our customers. We would like to speak with you in private. Please click the message icon in the upper right corner and reply.
We look forward to speaking to you!
TT, AT&T Community Specialist
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Djazzle
New Member
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6 Messages
6 months ago
It doesn't help if you close every chat before I can respond.
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ATTHelp
Community Support
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215.3K Messages
6 months ago
We understand the impact of not having Wi-Fi calling or cellular connectivity, @Djazzle.
We're here to help. Since the Direct Message Chat was closed, please start a new post in our Forums group.
We will reach back out to you. Thanks for reaching out to AT&T Community Forums!
Nelson, AT&T Community Specialist
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Djazzle
New Member
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6 Messages
6 months ago
This is ridiculous
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