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Silercin's profile

New Member

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3 Messages

Sunday, September 18th, 2022 7:28 PM

Receiving text sent by a gmail email account

I have the need to send 2 text messages per day from a gmail email account. This was working fine for a couple of weeks, then the emails started bouncing back and no text was received. I use the email address phone#@txt.att.net. Has something happened where at&t no longer accepts email to text from gmail?

Community Support

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229.5K Messages

1 year ago

Hello @Silercin, we're happy to help with information on using the email to text messaging. 
 
Every AT&T wireless number has a corresponding email address. You can send an email to that address and have it delivered to the device as a text, picture, or video message. Likewise, you can send a text, picture, or video message to any email address from your wireless device.
 
You can compose a new email message and send a text, picture, or video message to a wireless number.
  • Text message - Compose a new email and enter the recipient's 10-digit wireless number, followed by @txt.att.net.
  • Picture or video message - Compose a new email and enter the recipient's 10-digit wireless number, followed by @mms.att.net.

You can compose a new message and enter an email address instead of a wireless number. You can also reply to a text, picture, or video message sent from an email address. The recipient will see your email address as:

  • yourwirelessnumber@txt.att.net (text message)
  • yourwirelessnumber@mms.att.net (picture or video message)

We recommend checking the number and recipent is correct, as well as being unblocked. We're here if you have any questions. Thank you for contacting AT&T Community Forums. 

 

Alasani, AT&T Community Specialist 

New Member

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3 Messages

1 year ago

Yes, I am aware of how to send an email to a phone number as a text. I have an automated system set up to send an email as text 2 times per day. The phone number is correct. As I stated, this was working fine for a couple of weeks, then they started bouncing back. The response is error code 550 5.2.0 internal error. Is there a technical person who can trace this and see what the internal error is?

Community Support

 • 

229.5K Messages

1 year ago

Thank you for reaching back out @Silercin. We understand the importance of getting the best technical support to resolve your concerns. 

 

We're happy to help with additional troubleshooting steps. Keep in mind desktop email programs, like Microsoft Outlook or Apple Mail, or mobile email apps use either POP3 or IMAP to send and receive email. Make sure you use the right server and port settings to access your email.

We want to make sure you don’t lose access to your AT&T email. Update your email app settings to meet our security standards as soon as you can.

  1. Go to Troubleshoot & Resolve for email clients.
  2. Choose one:
    • Update Existing Setup if you already have an email app set up.
    • First time set up if you’re just setting up your email.
  3. Follow the prompts to complete your email app security update.

This error message could also mean that the email you sent was blocked by the recipient's email hosting server, and returned to you. Meet us back here with the results of the troubleshooting tool if you have any questions. Thank you again for reaching back out. 

 

Alasani, AT&T Community Specialist 

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