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Community Support

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2.7K Messages

Tuesday, November 21st, 2017 5:16 PM

Receiving Calls from People Saying I called Them

ATT-Call-Protect-App.png

There is a common scamming practice known as number spoofing where one’s phone number can be used to call other people and attempt to get personal and private information. This is illegal and almost impossible to stop, as this practice allows scammers to personally choose the number that will be shown on the recipient’s caller ID. We recommend not sharing your information if you are unsure of the caller's identity. 

 

If you suspect that you are a victim of this scam, there are several things you can do:

 

AT&T Call Protect Service - There's an app for that 

AT&T ActiveArmor

Change Your Number

As a last resort, we do have the option to change your phone number which may act as a deterrent but is not a guaranteed solution.

 

Stay Informed 

We also recommend that you read over our recommended security guidelines to ensure your account is safe from any sort of possible fraudulent activity.

 

Is my Account Affected?

Your account or usage is in no way affected by number spoofing. 

 

David, AT&T Community Specialist

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

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2.7K Messages

7 years ago

Learn more about the security options available on your phone.

 

David, AT&T Community Specialist

Teacher

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27 Messages

6 years ago

The greatest offender renting phone numbers is Bandwidth.com, based in North Carolina.

 

Here's their sales pitch ----  https://www.bandwidth.com/phone-numbers/

 

Detailed demonstration of how sleazy telemarketers can bypass the Do Not Call list --  https://go.bandwidth.com/webinar-automate-ordering-and-porting.html

 

Mentor

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50 Messages

5 years ago

This practice that allows scammers (or any others bent on dishonesty) to personally choose the number that will be shown on the recipient’s caller ID--aka call spoofing--should be banned worldwide. Let's get the ban going, instead of being wallowing in the mire of inertia that says: Oh, it 's so hard!  or Oh, t'would be  pert near impossible!!  Anyone here who suggests those kinds of things takes the side of the spoofer/scammers.

#bancallspoofing

Teacher

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27 Messages

5 years ago

Agreed -- The ALL POWERFUL AT&T is a small office of paper pushers who
have no clue how the system works/

I've talked to them, and I have designed those systems.

Teacher

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27 Messages

5 years ago

AT&T knows all about this, and COULD stop it, but the telemarketers make almost 1 BILLION per year, and can afford to pay off executives, as well as Congress.

 

Mentor

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50 Messages

5 years ago

Laotzu: Please design some sort of system that blocks the ability to spoof calls.

Mentor

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50 Messages

5 years ago

Laotzu: If telemarketers--who are by the way, fast becoming a vanishing breed--make a billion, imagine how

many billions more the current crop of scammers are making. I agree with your other point: We have the finest Congress money can buy.

Tutor

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3 Messages

5 years ago

Answer these calls with “911 what’s your emergency?” you will stop getting these calls

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