Pixel / Pixel 2 / VoLTE / Wifi Calling / HD Voice
I don't expect an answer here, I mean I've gone back and forth with ATT "support" for a while on this one and I am at the point where I'm done. But, I wanted to state this in the public forums because I know (based on threads here) that I'm not the only person annoyed by the ignorance set forth by not allowing phones to participate in HD Voice / VoLTE / Wifi calling. I currently own an OG Google Pixel XL and have recently ordered the XL 2. I pay a premium for service from ATT and both the other two large carriers support both the OG Pixel and the new one with those features. So... I'll vote with my wallet.
If ATT chooses to continue to have the stance that they will harbor critical functionality that I'm paying for and I do not receive a credit for not being able to use - then I guess you don't want customers like myself. Customers who's monthly bill is over $170/month, customers who use DirectTV Now at over $65/month and a customer who has been with ATT since 2011. I will gladly drop all of those services because there are options. Do I like the service? In general - yes. But I'm not going to continue to pay premiums and have a carrier dictate I have to buy a phone, that I don't want, to get a feature my phone already supports.
So... Best of luck ATT. I hope someone on the inside understands the point here. I'm not the first, or the last to complain about this.