Shop Now, Avoid Delays - Get Our Best Holiday Deals!
Get the myAT&T app
Pamelal's profile

Contributor

 • 

2 Messages

Thu, May 21, 2015 8:49 PM

Phone says "No SIM" after update

My Blu phone updated and now its says no Sim card

Accepted Solution

Official Solution

Community Support

 • 

15.2K Messages

7 y ago

Hi there @Pamelal

 

I’m sorry to hear your device is reporting no SIM card. As this has happened immediately after the update, it seems likely this is simply a software bug. I would recommend backing up your data and performing a factory reset after the update to ensure everything is behaving as it should.

 

Thanks,

Charise

Contributor

 • 

2 Messages

7 y ago

Thank you!! That's exactly what I di
d. Thanks again .
Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.