Dawnof2000's profile

Contributor

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1 Message

Fri, May 19, 2017 9:28 PM

Phone Address Book

I know the address book feature was discontinued last month, but I just lost my phone 2 days ago. Is there ANY way to retrieve my contacts backup? I really need them!!! Please help!!!

ATTHelp

Community Support

 • 

192K Messages

5 y ago

Hi @Dawnof2000,
 
I definitely understand how important it is for you to be able to access your contacts.I can help you with this.
 
With AT&T Address Book being discontinued all contacts stored in the cloud has been deleted. There is an alternative solution to recover your contacts. If your device was synced with your Google account, you may be able to transfer your contacts to a new device. Google has this great article, on how you can restore your contacts.
 
I hope this helps you out! Have an amazing rest of your day.
 
Vanessa, AT&T Community Specialist
 
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