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Community Support

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2.7K Messages

Friday, October 12th, 2018 5:55 PM

Open NAT Type & Mobile Hotspots - A Solution From AT&T

 Gaming on a Hotspot

Nighthawk.jpg

Open NAT Type - How to Open UPnP

If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations.

 

Not to worry, we have a solution! The AT&T Nighthawk Hotspot Router does allow you to open the NAT. Check out the instructions below to access UPnP (Universal Plug and Play) settings.

 

Want to get one? Order the AT&T Nighthawk Hotspot Router today.

 

How to open UPnP

  1. From a computer that is connected to the Nighthawk router, launch a web browser.
  2. To view the mobile router Wi-Fi network name, press the router Power button to navigate through screens until the Wi-Fi network name (SSID) displays.
  3. Enter http://attwifimanager in the web browser.
  4. A login page displays; enter the administrator login password.
  5. The dashboard displays; select Settings > Router > Basic.
  6. Turn on UPnP.
  7. Open ports for your game (You may need to search for them online)

Note: At this time, the Nighthawk is the only Hotspot that allows NAT configuring. If you have another HotSpot, there are no settings or updates AT&T can perform to change this at it is a limitation with the HotSpot itself. AT&T is unable to swap out a HotSpot for the Nighthawk.  

 

ChrisZ, AT&T Community Specialist 

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ATTHelp

Community Support

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207.2K Messages

2 years ago

Greetings @Sickprophet!

 

Let's look into what could be going on with setting up Open NAT on your AT&T Nighthawk Hotspot Router. Feel free to reach back and fill us in on your experience.

  • Are you receiving an error message? What happens when you follow the instructions provided above?
    • From a computer that is connected to the Nighthawk router, launch a web browser.
    • To view the mobile router Wi-Fi network name, press the router Power button to navigate through screens until the Wi-Fi network name (SSID) displays.
    • Enter http://attwifimanager in the web browser.
    • A login page displays; enter the administrator login password.
    • The dashboard displays; select Settings > Router > Basic.
    • Turn on UPnP.
  • Are you signed up on an eligible AT&T PREPAID Data plan?
  • Use our Device Support portal to check for device software update.
    • After selecting your device make and model select System then Software update.

Let us know how this worked for you.

 

Lar, AT&T Community Specialist

New Member

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2 Messages

2 years ago

Dear Lar, AT&T Community Specialist,

As you may have read in the forum, turning on UPnP, does indeed not release the strict NAT on our Nighthawks. I have an unlimited data plan, my router firmware is current and though I can play some games through the router... it is still "strict", not open.

Thanks,

MS 

New Member

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2 Messages

2 years ago

Dear Lar, please CC. ChrisZ, AT&T Community Specialist 

JefferMC

ACE - Expert

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30.9K Messages

2 years ago

This no longer works, due to AT&T's implementation of CGNAT.

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