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2.5K Messages

Fri, Oct 12, 2018 5:55 PM

Open NAT Type & Mobile Hotspots - A Solution From AT&T

 

Nighthawk.jpgOpen NAT Type - How to Open UPnP

 

If you are here, you are wondering how to open the NAT on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations.

 

Not to worry, we have a solution! The AT&T Nighthawk Hotspot Router does allow you to open the NAT. Check out the instructions below to access UPnP settings.

 

Want to get one? Order the AT&T Nighthawk Hotspot Router today.

 

How to open UPnP

  1. From a computer that is connected to the Nighthawk router, launch a web browser.
  2. To view the mobile router Wi-Fi network name, press the router Power button to navigate through screens until the Wi-Fi network name (SSID) displays.
  3. Enter http://attwifimanager in the web browser.
  4. A login page displays; enter the administrator login password.
  5. The dashboard displays; select Settings > Router > Basic.
  6. Turn on UPnP.

Note: At this time, the Nighthawk is the only Hotspot that allows NAT configuring. If you have another HotSpot, there are no settings, or updates, AT&T can perform to change this at it is a limitation with the HotSpot itself. AT&T is unable to swap out a HotSpot for the Nighthawk.  

 

ChrisZ, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

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2.5K Messages

2 years ago

Need to open the NAT to game? Check out the article above for more information. 

 

ChrisZ, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

2 years ago

I have an Explore Unite which also has the option to "turn on UPnp", but it does nothing to change my STRICT NAT type. Why would the Nighthawk be an different?  

New Member

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1 Message

I'm in the same boat. UPnP is enabled but my NAT type still says strict and won't allow me to play online games.

New Member

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2 Messages

5 months ago

Weird how no one who actually owns one can verify open nat. The settings are there but they don't seem to actually do anything. Sucks because i bought the thing for gaming based on this article. Not thrilled.

(edited)

New Member

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7 Messages

3 months ago

I don’t understand what “most mobile Hotspots do not have the ability to open the NAT due to software limitations” means?  Are you trying to say at&t has software limitations?  Because I know for a fact you can get an open NAT on most phones. I had an open NAT on my LG G3 (June 2014), LG G6 (February 2017) and various iphones through Verizon. However, I switched to at&t and now have the LG V60 and can NOT get open NAT. Whereas my Verizon V60 DID have an open NAT?

New Member

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2 Messages

3 months ago

I have an ATT MF279 Router currently with LTE service and can only get Nat 3 on my PS4. If I purchase this router Nighthawk M1, I CAN reconfigure to get Nat 2? Is this correct. Just wanting to clarify, because I've still seen comments that they were unable to do it.

New Member

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1 Message

2 months ago

There is no way to get off Nat 3 with ATT. I've tried this router and spent hours and hours trying everything else. I dont know why they tell people this works. Sorry everyone. Contemplate paying the cable company to run cable to your neighborhood. 

New Member

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1 Message

a month ago

I have the new 5G nighthawk pro and turning on UPnP does nothing. 

New Member

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1 Message

21 days ago

Bad article is a lie UPnP does nothing to the NAT on the nighthawk common ATT is 2020 we need an update on this matter and while you at it include a speedtest into the firmware to better troubleshoot connectivity.

(edited)

Contributor

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3 Messages

18 days ago

Has anyone actually gotten this to work.

Brand User
ATTHelp

Community Support

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137.3K Messages

13 days ago

Greetings @Sickprophet!

 

Let's look into what could be going on with setting up Open NAT on your AT&T Nighthawk Hotspot Router. Feel free to reach back and fill us in on your experience.

  • Are you receiving an error message? What happens when you follow the instructions provided above?
    • From a computer that is connected to the Nighthawk router, launch a web browser.
    • To view the mobile router Wi-Fi network name, press the router Power button to navigate through screens until the Wi-Fi network name (SSID) displays.
    • Enter http://attwifimanager in the web browser.
    • A login page displays; enter the administrator login password.
    • The dashboard displays; select Settings > Router > Basic.
    • Turn on UPnP.
  • Are you signed up on an eligible AT&T PREPAID Data plan?
  • Use our Device Support portal to check for device software update.
    • After selecting your device make and model select System then Software update.

Let us know how this worked for you.

 

Lar, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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