Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Community Support

 • 

2.4K Messages

Fri, Oct 12, 2018 5:55 PM

Open NAT Type & Mobile Hotspots - A Solution From AT&T

 

Nighthawk.jpgOpen NAT Type - How to Open UPnP

 

If you are here, you are wondering how to open the NAT on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations.

 

Not to worry, we have a solution! The AT&T Nighthawk Hotspot Router does allow you to open the NAT. Check out the instructions below to access UPnP settings.

 

Want to get one? Order the AT&T Nighthawk Hotspot Router today.

 

How to open UPnP

  1. From a computer that is connected to the Nighthawk router, launch a web browser.
  2. To view the mobile router Wi-Fi network name, press the router Power button to navigate through screens until the Wi-Fi network name (SSID) displays.
  3. Enter http://attwifimanager in the web browser.
  4. A login page displays; enter the administrator login password.
  5. The dashboard displays; select Settings > Router > Basic.
  6. Turn on UPnP.

Note: At this time, the Nighthawk is the only Hotspot that allows NAT configuring. If you have another HotSpot, there are no settings, or updates, AT&T can perform to change this at it is a limitation with the HotSpot itself. AT&T is unable to swap out a HotSpot for the Nighthawk.  

 

ChrisZ, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

1 Attachment

Responses

Accepted Solution

Official Solution

Community Support

 • 

2.4K Messages

a year ago

Need to open the NAT to game? Check out the article above for more information. 

 

ChrisZ, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

a year ago

I have an Explore Unite which also has the option to "turn on UPnp", but it does nothing to change my STRICT NAT type. Why would the Nighthawk be an different?  

AT&T TV – All Your Entertainment In One Spot.  Learn more…