Contributor
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1 Message
Number transfer
It's been 5 days since I ported my number from boost to at&t yet my boost mobile phone still gets calls and text and not my new phone that supposedly I ported my number to. Why is this happening? Is it normal? Please fix it.
ATSamber
Employee
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15 Messages
6 years ago
Hello,
If you prior phone was an iphone then you need to turn off the continuity settings.
https://support.apple.com/en-us/ht204681
If they are different manufacturers then you will need to speak with AT&T porting department to check the status of the port.
Port Activation Center at 888-898-7685.
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