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wcemmons's profile

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1 Message

Sat, May 14, 2022 3:11 PM

NETGEAR M6 Nighthawk MR6110

I purchased this Mobile 5G hot spot and I am only getting 3Mb download and 1Mb upload speeds.  How do I get more bandwidth and better speed?

ATTHelp

Community Support

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195.7K Messages

3分前

Hello, @wcemmons we're happy to help with tips improving your Netgear speeds. 

 

First, make sure that you have the latest software on your Netgear Nighthawk MR6110 by following these steps:

  1. Make sure that your device is connected to the Netgear Nighthawk's Wi-Fi network. 
  2. From your device's Web browser, go to http://attwifimanager
  3. Enter your Username and Password, then select SIGN IN
  4. Select SETTINGS at the top of the page. 
  5. Select Administration
  6. Select Firmware Update.
  7. Select CHECK FOR UPDATES.
  8. Follow the prompts to download and install the update.

If you are in an apartment or you are close to your Hot Spot, we recommend using the 5GHZ frequency. This frequency provides a strong signal in local areas.  Test different bands and ranges to determine what works best for you.

 

Change the Wi-Fi Band 

  1. Select the Wi-Fi icon
  2. Select Wi-Fi Band
  3. Select either 2.4Ghz or 5GHz

Improve Wi-Fi Range 

  1. Select the Wi-Fi icon
  2. Select Wi-Fi Range.
  3. Select either Long, Medium, or Short. (If you are using your device for your home, long is recommended).

Instructions may vary per device.  For additional support, check out our support center. Some mobile Hot Spots do not have the option to adjust Wi-Fi Band or Wi-fi Range due to system limitations of the device.

  1. Go to Device Support Home Page.
  2. Type your device or select via the options listed.
  3. Scroll down and select “Learn How To Use.
  4. In Device Topics select either: 

Settings then Adjust Wi-Fi Range.

Connectivity then Dual-Band Wi-Fi.

 

Try the steps above to optimize your upload speeds, and for more FAQ visit our Optimize Wifi/Hotspot solutions for additional troubleshooting steps. We're here if you have any questions. Thank you for contacting AT&T Community Forums. 

 

Alasani, AT&T Community Specialist 

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