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Monday, November 16th, 2020 6:02 PM

My Sprint number is being marked as SPAM Risk on ATT phones

I am not an ATT customer. I am with T-Mobile/Sprint. I am a realtor and many clients and colleagues are telling me that my number is flagging as a SPAM Risk. I've checked with everyone who has alerted me and they are all ATT customers. This is hurting my business. How do I get my number removed from ATT's SPAM listing?

Community Support


225.4K Messages

3 years ago

Hello @OsgoodMitchell,


We can definitely provide you with some more information on this.


These spam alerts are most likely being displayed because some of our customers have the AT&T Call Protect app downloaded onto their cell phones.


AT&T Call Protect includes features such as fraudulent call blocking and spam alerts.


These suspected spam warnings identify telemarketers and other suspected spam calls.


We identify fraud and spam calls through data analytics and network intelligence, as well as reports from our customers who have wireless accounts with AT&T.


If you would like to Report an incorrect caller identification in Call Protect, you can do so by filling out the information at the provided link.


Please let us know if you have any other questions or concerns.


Sean, AT&T Community Specialist

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