Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Get the myAT&T app
ATTHelp's profile
ATTHelp
#1 Star!
Helpful 1
Supersonic 25!
Community Support

Community Support

 • 

195.7K Messages

Mon, Jun 8, 2020 7:43 PM

Move Photos & Videos to Your New Phone - AT&T Solutions

Transferring data & contacts

 

First off, congratulations on your new device! If you are like me and want to move your pictures, videos, and other files to your new phone, we have you covered.

 

Below are a few options to move your photos and videos:

 

Switch with help from AT&T

Apple iPhone & iPad Transfer

Samsung Transfer

Other Helpful Links

ChrisZ, AT&T Community Specialist 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Community Support

 • 

2.6K Messages

2年前

Getting a new device and need to move your data, the AT&T Community Team has you covered.

ChrisZ, AT&T Community Specialist

New Member

 • 

1 Message

5分前

Does the iphone 13 have a hidden folder?

ATTHelp

Community Support

 • 

195.7K Messages

5分前

Hello candy914, let's look into your inquiry about a hidden folder with your iPhone 13.

 

Is there a a specific type of folder that you're asking about? You're able to create a new folder in the box from the AT&T for iPhone application.

  • From the home screen, tap the Box icon.
  • Navigate to and tap on the desired folder. 
  • Tap the plus sign. 
  • Tap on Create New Folder.
  • Use the on-screen keyboard to enter a name for your folder.
  • Tap on Save at the top right.
  • The new folder displays.

Let us know if this helps, and thank you for reaching out to the 
AT&T Community Forums.

 

Jeff, AT&T Community Specialist 

 

 

 

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.