Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get the myAT&T app

AT&T related help: Welcome back



Rachelmn76 's profile

New Member

 • 

1 Message

Thursday, March 23rd, 2023 7:02 PM

iPhone won’t send pics via sms

I have a refurbished iPhone 13, last week my phone stopped sending pics and/or screenshots to any device that doesn’t have iMessages enabled. I can send pics via iMessage, but if I try to send them to someone who doesn’t have an iPhone they won’t go through. I haven’t changed anything in my settings, so not sure what to do or how to fix this issue. Any advice? And yes, I have restarted my device several times and made sure my iOS is updated.

ACE - Sage

 • 

117.7K Messages

1 year ago

You have a data plan and access to data? 

ACE - Expert

 • 

64.7K Messages

1 year ago

Pictures aren’t sent via SMS, they are sent via MMS. MMS requires a working data connection, is your cellular data working?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.