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Iphone 13 pro stopped allowing CALL FORWARDING
IPHONE 13 Pro was allowing Call Forwarding 2 days ago and now when trying to select the feature, the astrik just spins. I am on 16.0.3 and on my Iphone 11 that is on 16.0.2 the feature works fine.
Apple says the phone is working fine, AT&T put in new SIM card, while I was at the corporate store, the people at the store were seeing the same issue.
8 months ago
We understand the importance of being able to use the Call Forwarding feature on your Apple device, @RMCGAHEE. We're here to help with a solution.
Thanks for sharing the steps you've taken so far to get this resolved. We have one other thing we'd like to recommend:
Use an MMI code to enable Call Forwarding on your device:
*For your security, you can only change your Call Forwarding settings from your wireless phone.
When making changes to your service, like enabling Call Forwarding, a reset is needed. Follow these steps to perform a network reset:
Please let us know how this works for you! We can bring you into private to check on things from our end, if needed!
Sydne, AT&T Community Specialist