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Master
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2.4K Messages
Tue, Sep 18, 2018 1:16 PM
iOS 12 Wifi calling stopped working
Upon upgrade to iOS 12 today WIFI calling no longer works. I checked all the settings and it's configured correctly. It worked perfectly prior to the upgrade. The upgrade installed new carrier settings 33.1. Any tips or is this a bug?
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22.7K
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sandblaster
ACE - Expert
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45.9K Messages
2 years ago
As suggested in this post: https://forums.att.com/t5/Apple/Wifi-all-of-a-sudden-not-working-on-iPhone-6/m-p/5654599#M302265, ignoring and resetting worked.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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DWC1
Master
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2.4K Messages
2 years ago
That post is about WIFI not working. My issue is that phone calls over WIFI i.e. WIFI calling no longer activates.
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pdroth
Tutor
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3 Messages
2 years ago
Same here - lost wi-fi calling, even though it says it's enabled in Settings and the nice people at AT&T say my account is provisioned correctly.
Hoping someone has a fix soon. This is a great feature I use every day due to poor coverage at my home.
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sandblaster
ACE - Expert
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45.9K Messages
2 years ago
@DWC1 The last post in the thread was about WiFi calling: “Apple update iOS 12.0 also caused att Wifi to stop working. Ignoring and restarting Wifi network,as suggested, worked.” He said “att WiFi” which means WiFi calling.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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DWC1
Master
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2.4K Messages
2 years ago
I tried that but it sadly does not fix the problem. WIFI calling seem to be disabled by the update to iOS 12
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Mr_ajh
Contributor
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1 Message
2 years ago
Had the same issue with iOS 12 and WiFi calling this morning. Reset network settings then connected to my home WiFi again. After about a minute, AT&T WI-Fi appeared in the status bar again.
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pdroth
Tutor
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3 Messages
2 years ago
I tried that (twice) and unfortunately the only thing left I have not done is restore my iPhone to factory settings and restore it. Would love to not waste 1/2 my day doing that unless I know for certain that will fix it.
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lbcolen
Tutor
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10 Messages
2 years ago
I have the same issue. I contacted AT&T and they hadn't heard of the problem yet! Not sure what to do but I suspect it's an AT&T "problem" not an Apple problem. If you do a full restore and use a backup in the cloud that you have, won't the problem just return?
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Stuffs_onsale
Tutor
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4 Messages
2 years ago
I have the same problem. I’ve tried everything (including resetting network settings). Still not working.
Called both at&t and apple care. We looked at every setup and every steps to try...still jot working.
APple care rep indicated it is a known issue and hoping it would get resolved ‘automatically’.
This is no good. I am dependent on wifi calling....I don’t get at&t coverage at home.
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Stuffs_onsale
Tutor
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4 Messages
2 years ago
I have the same problem. I’ve tried everything (including resetting network settings). Still not working.
Called both at&t and apple care. We looked at every setup and every steps to try...still jot working.
APple care rep indicated it is a known issue and hoping it would get resolved ‘automatically’.
This is no good. I am dependent on wifi calling....I don’t get at&t coverage at home.
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deep8789
Teacher
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11 Messages
2 years ago
I am having same problem on my 7plus and on my wife iphone x after upgrading to ios 12 wifi calling is not working.
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Kirk1233
Contributor
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2 Messages
2 years ago
I turned WiFi calling off then in again, plus updated my E911 address, and it works.
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DWC1
Master
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2.4K Messages
2 years ago
Tried all of that and no luck for me. There definitely seems to be a bug in iOS. It should not have killed wifi calling like this.
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sandblaster
ACE - Expert
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45.9K Messages
2 years ago
I think I will hold off on upgrading to iOS 12. @DWC1 What I would try next is set the phone back to factory settings and see if you can activate WiFi calling before restoring the backup.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Kirk1233
Contributor
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2 Messages
2 years ago
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