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DWC1
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Master

 • 

2.4K Messages

Tue, Sep 18, 2018 1:16 PM

iOS 12 Wifi calling stopped working

Upon upgrade to iOS 12 today WIFI calling no longer works.  I checked all the settings and it's configured correctly.  It worked perfectly prior to the upgrade.   The upgrade installed new carrier settings 33.1.   Any tips or is this a bug?

Responses

sandblaster

ACE - Expert

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50.9K Messages

3 y ago

DWC1

Master

 • 

2.4K Messages

3 y ago

That post is about WIFI not working.  My issue is that phone calls over WIFI i.e. WIFI calling no longer activates. 

Tutor

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3 Messages

3 y ago

Same here - lost wi-fi calling, even though it says it's enabled in Settings and the nice people at AT&T say my account is provisioned correctly.

 

Hoping someone has a fix soon.   This is a great feature I use every day due to poor coverage at my home.

sandblaster

ACE - Expert

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50.9K Messages

3 y ago

@DWC1 The last post in the thread was about WiFi calling: “Apple update iOS 12.0 also caused att Wifi  to stop working. Ignoring and restarting Wifi network,as suggested, worked.” He said “att WiFi” which means WiFi calling.

DWC1

Master

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2.4K Messages

3 y ago

I tried that but it sadly does not fix the problem.   WIFI calling seem to be disabled by the update to iOS 12

Contributor

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1 Message

3 y ago

Had the same issue with iOS 12 and WiFi calling this morning. Reset network settings then connected to my home WiFi again. After about a minute, AT&T WI-Fi appeared in the status bar again. 

Tutor

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3 Messages

3 y ago

I tried that (twice) and unfortunately the only thing left I have not done is restore my iPhone to factory settings and restore it.    Would love to not waste 1/2 my day doing that unless I know for certain that will fix it.

Tutor

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10 Messages

3 y ago

I have the same issue. I contacted AT&T and they hadn't heard of the problem yet! Not sure what to do but I suspect it's an AT&T "problem" not an Apple problem.  If you do a full restore and use a backup in the cloud that you have, won't the problem just return?

Tutor

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4 Messages

3 y ago

I have the same problem. I’ve tried everything (including resetting network settings). Still not working. 

Called both at&t and apple care. We looked at every setup and every steps to try...still jot working. 

APple care rep indicated it is a known issue and hoping it would get resolved ‘automatically’. 

This is no good. I am dependent on wifi calling....I don’t get at&t coverage at home. 

Tutor

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4 Messages

3 y ago

I have the same problem. I’ve tried everything (including resetting network settings). Still not working. 

Called both at&t and apple care. We looked at every setup and every steps to try...still jot working. 

APple care rep indicated it is a known issue and hoping it would get resolved ‘automatically’. 

This is no good. I am dependent on wifi calling....I don’t get at&t coverage at home. 

deep8789

Teacher

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11 Messages

3 y ago

I am having same problem on my 7plus and on my wife iphone x after upgrading to ios 12 wifi calling is not working.

Contributor

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2 Messages

3 y ago

I turned WiFi calling off then in again, plus updated my E911 address, and it works. 

DWC1

Master

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2.4K Messages

3 y ago

Tried all of that and no luck for me.  There definitely seems to be a bug in iOS.   It should not have killed wifi calling like this.

sandblaster

ACE - Expert

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50.9K Messages

3 y ago

I think I will hold off on upgrading to iOS 12. @DWC1 What I would try next is set the phone back to factory settings and see if you can activate WiFi calling before restoring the backup.

Contributor

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2 Messages

3 y ago

After doing what I stated above I also power cycled the phone

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