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Incoming calls are sent directly into voice mail. I have had this issue before so I got a replacement phone. A12 .It's a nice phone for
This phone is so frustrating. Every time I am waiting for a call it goes straight to voice mail so I miss the call. I have an A12 this is the second one. I received a new one because of the same issue.
ATTHelp
Community Support
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214.9K Messages
3 months ago
We understand the impact of not being able to receive calls. Let's meet in a Direct Message, so that we can troubleshoot your device due to calls going straight to voicemail. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
Looking forward to speaking with you.
Carlton, AT&T Community specialist
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