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6034A's profile

New Member


1 Message

Saturday, March 4th, 2023 2:12 PM

Incoming calls are sent directly into voice mail. I have had this issue before so I got a replacement phone. A12 .It's a nice phone for

This phone is so frustrating.  Every time I  am waiting for a call it goes straight to voice mail   so I miss the call.   I have an A12  this is the second one.  I received a new one because of the same issue.  


Community Support


214.9K Messages

3 months ago

Hello 6034A, we're here to help with not being able to receive calls.

We understand the impact of not being able to receive calls. Let's meet in a Direct Message, so that we can troubleshoot your device due to calls going straight to voicemail. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).

Looking forward to speaking with you.

Carlton, AT&T Community specialist
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