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Tuesday, February 8th, 2022 8:08 PM

How to Unblock Calls - Solutions from the AT&T Community

Learn how to unblock calls you have blocked in error

There are a variety of ways a call may have been blocked. Via the phones app or AT&T Active Armor. Below you will find information on how to unblock calls on the apps you may have. 


The different ways to unblock numbers

 The Active Armor App

  1. Open the app
  2. Select the Blocked icon in red
  3. Select the number
  4. Then unblock


  1. Go to settings and scroll to the phone icon
  2. Go to Blocked Contacts
  3. Select the number you wish to unblock


  1. Go to the Phone icon
  2. Select the menu (3 vertical dots)
  3. Settings then Blocked Numbers
  4. Select the number you want to remove

3rd Party Apps

If you are using a 3rd party app, you’ll need to reach out to the app developer or find online instructions. 


Detailed Steps

If you need detailed steps for your specific device, check out our AT&T Device Tutorial

  1. Scroll down to Calling & Contacts
  2. Select Block or Unblock Call
  3. Follow the steps listed

Need to Block Calls?

Check out our Block Calls Solution page


ChrisZ, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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