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Monday, September 6th, 2021 2:31 AM

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How to deactivate Voicemail greeting?

I want NO greeting when anyone dials my number. None!!!! I’m receiving obscene calls day and night. First with a caller ID number which I blocked and now from Private Caller.  Do I have to change my number?

(Edited as per community guidelines)

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2 years ago

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2 years ago

ATTHelp

Community Support

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211K Messages

2 years ago

Hi @, we know that getting obscene calls day and night can be very annoying.

 

To permanently remove the voicemail feature and delete your voicemail box, you can:

  • Chat with us using the Chat button when available (not available for AT&T PREPAIDSM (formerly GoPhone®)).
  • Call 611 from an AT&T wireless phone.
  • Call 800.331.0500 (AT&T PREPAID customers call 800.901.9878).

We hope this information helps, and thank you for reaching out to the Community.

 

Jeff, AT&T Community Specialist

 

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1 Message

4 months ago

To turn off your AT&T voicemail, you will need to remove the feature from your Wireless Home Phone. This can be done either temporarily or permanently. To remove the feature permanently, you will need to contact AT&T customer service and request that they remove the voicemail feature from your account. To remove the feature temporarily, you can simply disable the voicemail feature on your Wireless Home Phone.

Here is detailed article https://www.att.com/support/article/wireless/KM1008862/

(edited)

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