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Anible's profile

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Friday, October 14th, 2022 11:26 AM

How do I change the rings on my phone from 2 to more before the voice mail kicks in.

My voice mail kicks in before I can answer it. Please help....Thank you.

Accepted Solution

Official Solution

Community Support


231.4K Messages

2 years ago

Hey there @Anible, we'd be happy to help you with the amount of rings for your phone service. 


First we recommend using this method: 

  • Sign in to your myAT&T account.
  • Go to Account Overview > My Digital Phone > Check or manage voicemail & features
  • On the Voicemail Settings tab, scroll to General Preferences and select Set Number of Rings Before Voicemail
  • Chose a seting ranging fom 1 ring (6 seconds) to 6 rings (36 seconds).
  • Select Save.

You can also search for the manual of your specific type of phone for steps to adjust the number of rings before your voicemail answers.


Let us know if those steps help. 


Ashley, AT&T Community Specialist 

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