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truerock's profile
truerock
#1 Star!
10th stratosphere!
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Teacher

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22 Messages

Thu, Dec 22, 2016 2:49 AM

HD Voice for iPhone 5

Can I add HD Voice capability to an iPhone  5 by getting a new SIM card for it?

When the iPhone 5 was first announced by Apple it noted that the iPhone 5 was HD Voice capable.  The problem was that AT&T did not have HD Voice at that time.

 

I want to make my iPhone 5 HD Voice capable so I can use AT&T Call Protect.

 

Thanks

jt212s

Professor

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1.1K Messages

5 y ago

@David606 Agreed. 

GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago

It's a apple thing it always has been and always will. The iPhone 5 is 4 generations old I don't blame apple. Rumor mill is apple won't support the 4s and 5 with the next iOS release.

https://support.apple.com/en-us/HT203078
David606

Employee

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3.5K Messages

5 y ago

I would say the iPhone 4S is definitely out. It's a 5 year old phone. I'm sure app developers would love to stop having to make 640x960 resolution assets and having to worry about that very slow, very outdated CPU.

GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago

@David606

Att has nothing to do with apple updates they will state this. They have a take it or leave it policy.

As for byop devices and volte Google has support for att built in. Not supporting it is some suits choice that is out of touch with customers. Look at the biggest carrier Verizon they offer it on byop and so does TMobile. I can get volte and hdvoice on my pixel xl for about 5 min till the system tells the phone it can't have it. That is a bsckend system blocking it.
David606

Employee

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3.5K Messages

5 y ago

People have the ability to vote with their wallets if a particular cellular carrier does not fit their needs. When it comes to any policy this is about the only insight that can be provided. Whether it's unlimited and hotspot. The 10 person MMS limit or no VOLTE on non-branded phones.

 

If the ability to BYOP and use VOLTE was an issue creating huge amounts of churn it would have been addressed as such. Looks like it's not creating egregious amounts of exodus so the amount there is must be acceptable to the people in charge. Technical feasibility means pretty much nil here because what's technically possible is meaningless unless it's implementation is favorable and welcome. Which we all know it isn't. So if someone is a BYOP customer and a feature like VOLTE is crucial, AT&T is not going to be the provider that fits that need. No amount of dissent or displeasure will budge the humongous rock that is policy and procedure. It's like fighting a tank with a toothpick.

 

The FCC will absolutely not step in an make it a requirement either. If someone pops in a SIM card into an unlocked, non-branded phone and it can make voice calls over cellular then that's it. A carrier doesn't even have to guarantee that data works on a non-branded device.

GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago

@David606

You might want to recheck what the FCC can do. They can add a condition about anything to the time warner merger. Or not approve it at all.

Trust me I would leave in a heartbeat if TMobile would add more towers her in il. They have the applications in to do it. Verizon is just not my cup of tea with CDMA. I play with over 50 phones a year for different reasons.
truerock

Teacher

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22 Messages

5 y ago

To me, VoLTE is just a much improved version of Voice Over IP.  AT&T spent billions of dollars on building this:

https://en.wikipedia.org/wiki/IP_Multimedia_Subsystem

and this:

https://en.wikipedia.org/wiki/Rich_Communication_Services

 

Consider that a lot (almost all?) millennials don't use voice on their cell phones.  Consider that a lot of millennials can't afford new iPhones so they buy old ones on Craigs List.  Maybe AT&T might want to push things like AT&T Call Protect out to a few extra 50 million customers of the future.  Today millennials consider voice a waste of time... relegated to useless telemarketer calls and old people they don't want to talk to.

 

It would be sad if AT&T spent billions of dollars on infrastructure that is going to be used less and less.

 

If I had spent several billion dollars on a new infrastructure and was told I could get 50 million users by supporting older phones... I might seriously consider it.

 

GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago

In this case att has no choice but to tow the apple line. Apple decided not to include hdvoice on anything older than a iPhone 6.

Also millennials actally have more disposable income than most generations. They are the ones that buy the new iPhone every year.
truerock

Teacher

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22 Messages

5 y ago

Glimmerman,

 

Apple does not support the Settings, Cellular section of iOS.  That is strictly AT&T's responsibility.  Yes... Apple and AT&T have a lot of serious negotiations of exactly how voice calls and text messages are handled.  Obviously AT&T has got to be concerned because they seem to have less value to add to the smart phone experience as time goes by.  Somehow AT&T has talked Apple out of doing any serious phone-call-screening technology - I can't imagine how.  Obviously it took some serious compensation of some sort to hold Apple back.

 

And now AT&T is attempting to finally pull something together with AT&T Call Protect - which is a very weak screening app - but, I assume is just the first step.  AT&T Call Protect requires AT&T VoLTE.

 

Let face it, after a 1-800 or some other marketer phone number prefix is used for a few weeks, that number is permanently blocked by several million people.  It is permanently burned and has no value ever again.  AT&T has to do something.  Recently, tele-marketers have started using local phone numbers.  Now we have local phone numbers that are permanently burned because they are permanetly blocked on hundreds of thousands of smart phones.  The situation is completely out of control.  AT&T has just a couple of years to get in front of the situation or the whole voice/text network is going to become useless because so many numbers are permanetly blocked on so many phones.  I probably have almost a thousand phone numbers blocked on my iPhone and the number is increasing quickly.  Marriot Hotels alone has gone through dozens of local phone numbers that I have had to block.  These numbers are permanetly blocked on my iPhone and cannot be used to call me for the remainder of my life.

 

If AT&T doesn't fix the situation the only way you will be able to get in touch with someone is with a certified USPS letter.

GLIMMERMAN76

ACE - Expert

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22.5K Messages

5 y ago

Hate to break it to you apple does state no volte for devices before the iPhone 6. It's in there own knowledge base...

https://support.apple.com/en-us/HT203078

https://support.apple.com/en-us/ht204039
BillAnt

Mentor

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39 Messages

4 y ago

 

I have signed up on AT&T prepaid several years ago and just recently bought an AT&T branded Samsung S6 which does support Enhanced LTE Services including HD voice (it's enabled in the mobile network menu).
Whenever I make a call, the connection drops back down to a regular 4G, which by the way has terrible coverage in my area, while LTE is strong.
Is it really that hard to offer VoLTE service to prepaid customers, and in the process saving bandwidth on the old 4G network?
I'm seriously considering switching to Tmo prepaid because they DO in fact offer VoLTE service even on prepaid, as I have actually tested it on a friend's phone.
So listen up AT&T, VoLTE for prepaid or a lost customer(s). Your choice, while I DO have a choice.

Thanks for your consideration.
Bill

BillAnt

Mentor

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39 Messages

4 y ago

At least don't mislead others into thinking that Du Caller is or like HD Voice!!

In fact it has nothing to do with HD Voice, which is a technology to carry voice calls over LTE channels.

If you're affiliated with Du Caller or trying to advertise it, then not on here.

It has sent me on time wasting goose chase, which turns out to be totally useless.

Folks, keep moving along...

 

ACE - Sage

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90.6K Messages

4 y ago

@BillAnt   DU caller or Hiya are substitutes for Call Protect, Which is why the OP wants HD voice. 

 

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