Get the myAT&T app
bynbyn00's profile

Contributor

 • 

1 Message

Thursday, April 30th, 2015 5:51 PM

Closed

Facetime

I was on the $60 a month plan which enabled me to use Facetime without being connected to wifi. I switched to the cheaper plan and relised I could not do this anymore so today I switched back to the 60 plan. It now says that my cellular data plan is not eligible to facetime without wifi connection!!!

kdfederer

ACE - Expert

 • 

12.8K Messages

8 years ago

Power cycle your phone so that it reconnects to the AT&T servers.

New Member

 • 

10 Messages

1 year ago

Power cycle your phone to AT&T what? How do u do this?

Juniper

ACE - Expert

 • 

30.5K Messages

1 year ago

@Mrs_Knuckles 

You've posted to a thread from 7 years ago (2015). Please post to a current relevant thread or create your own if needed.

In this context, power cycling your phone means turning it off for about a minute and back on again. However, a true power cycle would be removing the battery (which less phones these days allow you to as it is sealed) as a full power drain can clear residual memory that may be an issue.

As thread is almost a decade outdated - CLOSED

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.