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1 Message

Sunday, July 18th, 2021 2:58 PM

Excellent Customer Service

I would like to say that the ATT store on college road in Ocala FL took very good care of me. The Manager Kim was very polite, professional and went above and beyond in meeting my expectations. I had written a review about a situation I had encountered and ATT contacted me and resolved my issue.  A lot of times we want to just vent and say the bad things about a company but we don't want to take the tine to say the good things and I'm here to change that. ATT is by far the best wireless company they hear you out and will work with you, you just have to give them a chance to make it right.

I do highly recommend this company they will take carebof you if you give them a chance to work on your behalf. 

Thank you once again Kim and also all the employees at this store for always doing a great job and taking care of me every time I set foot in this store.  Kudos 


Community Support


215.3K Messages

2 years ago

Thank you for reaching out to us @!


We are happy to hear the AT&T Store went above and beyond to turn your experience around!


Should you have any inquiry in the future don't hesitate to reach back to us on AT&T Community Forums as we would be happy to help!


Best regards, 


Rhoda, AT&T Community Specialist 

New Member


7 Messages

3 months ago

Thank you for answer! 

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