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Malaiyahw's profile

New Member

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1 Message

Tuesday, October 4th, 2022 11:43 PM

Customer service

I had recently talk to someone about switching from t mobile to AT&T and when I told them I would probably do it the next day because I was trying to make sure they did it they had said “then why would you call” and hung up in my face before I could answer 

ATTHelp

Community Support

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207.7K Messages

4 months ago

This is definitely not the experience we want you to have, @Malaiyahw.

 

You are able to contact us with any questions or concerns you may have before deciding to switch. If you have any concerns about plans, prices, or promotions. Please feel free to ask them here! We are happy to get all your questions answered.

 

If you decide to go ahead and make the switch, you may view more information about our porting process. Start by clicking Check Eligibility to see if your phone number is eligible to transfer.

 

We look forward to having you join the AT&T Family!

 

Clarissa, AT&T Community Specialist 

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