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New Member

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4 Messages

Fri, Mar 27, 2020 7:18 PM

COVID-19 and Home Office supprt

Local ISP Broadband and 1Gbps connection speed has been around for several years now. And, now with this COVID-19 pandemic, more and more people are working from home. In my home office, I actually have devices that use and support 1Gbps ethernet connection speeds, except one, the AT&T Microcell device. So, when will AT&T have a MIcrocell device that supports 1GBPS? The reason that I asked this question is that I'm currently evaluating some other manufacturer devices that already support 1Gbps. As with any business, you want to ensure that the market and demand is there. I get that. Gig ethernet speed in not new, but, the demand has been there and the time is now for action. Thank you.

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GLIMMERMAN76

ACE - Expert

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23.4K Messages

3 y مضت

The microcell is end of life. WiFi calling is the new norm

New Member

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4 Messages

Although, I would agree, but the purpose or primary use case for the AT&T Microcell was to extended the range for those AT&T mobile phone in areas where the reception is not stable. I live just outside city limits, a stones throw over a bridge, and without the Microcell, I would only get "edge" or "LTE" at best. But, with the Microcell, I can get "4G". So, I don't believe that I am the only AT&T customer with this issue. And, I think there are others where the benefits of this Microcell are yet to be realized. When you combine the Microcell technology with Broadband communcations, it resolves most or all of the Mobile phone cnnection issues. The AT&T microcell is NOT end-of-life.

GLIMMERMAN76

ACE - Expert

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23.4K Messages

actually the microcell is end of life. Att is no longer selling them and support will end when 4g is killed off in 2022. LTE is better than 4g by the way. If you have a 1gbps connection use wifi calling.

https://blog.solidsignal.com/tutorials/att-doesnt-sell-microcells-any-more-so-now-what/

(edited)

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

Okay, perhaps the microcell has reached it's end-of-life, or has it? A lot can happen in another 2 years The URL that you reference isn't entirely accurate. The white and orange microcell that is depicted in the article was the original or genesis (3G) version. About 3 years ago, AT&T came out with a black microcell that was a much smaller footprint and supported 4G and LTE. That is what I have now. Although, the thought of installing cell phone signal booster is a very good idea, it can be very pricey and costly, but I believe the jury is still out on that one. The AT&T microcell is still viableand cost-effective for most consumer versus cell phone signal booster. I believe that AT&T can improve upon the microcell technology and come out with there own consumer version of a cell phone signal booster. Again the euse-case is there, and the consumer market is there as well.

GLIMMERMAN76

ACE - Expert

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23.4K Messages

@currentg4 The black microcell is the same as the other one just a fancier new outside and its been out longer than 3 years as ATT killed of the Micro cell 2 years ago. They only do 3g DATA and calling or 4G which is really 3G on ATT. WiFi calling is the replacement for the microcell. You say you have a 1 GBPS connection at home WiFi calling is the replacement for a microcell and you have the bandwidth for it.

https://www.waveform.com/pages/att-microcell-discontinued

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

Okay. What would be the best and most economical cell phone signal booster be for the average home user?

Constructive

Employee

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29.4K Messages

3 y مضت

at&t no longer sells or supports the microcell and will be shut down early 2021 altogether

Constructive

Employee

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29.4K Messages

@OttoPylot has an extensice write up in his signature

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
OttoPylot

ACE - Expert

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18.9K Messages

@currentg4 - As mentioned above, service for the MicroCell will end once AT&T begins to transition away from their 3G network, probably around Feb. 2021. The MicroCell has always been 3G only and was intended for in-home use only because the coverage range is very limited. Enought for an average-sized home but that was it. As @GLIMMERMAN76 indicated, WiFi-C (WiFi Calling) is what you should be using now if your phone is capable and you have and good in-home WiFi signal.

If you want to consider an actual cellular booster (the MicroCell is/was an femtocell, not a booster) then read my Cellular Booster Guide for a good primer on what cellular boosters can and can not do, installation , etc.

___________________________________________________________

AT&T Cell Booster Technical Guide by OttoPylot

Cellular Booster Guide by OttoPylot

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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