Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Get the myAT&T app
Ray97's profile

New Member


6 Messages

Fri, May 13, 2022 11:12 PM

Cloud accounts

Why is it that Elite wireless service pays the same as prepaid phone service but they get a 100gb cloud account free but my elite service does not? I pay the same $70.00 per line per month before my $10.00 discount for auto pay. I was told I would have that when I changed to the unlimited elite but then I am told it was for only 30 days free now I should pay $4.95 per month. I have been a ATT user for over 20 years and wonder why I get less than another customer who pays the same cost as I do. I think there is something wrong with this.


ACE - Scholar


541 Messages

3 m前

Probably because you get other benefits, like the ability to buy phones on installment plans, potentially big discounts on phone upgrades, etc. 

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.