Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get the myAT&T app
goodluvv's profile

Contributor

 • 

2 Messages

Wed, Mar 1, 2017 11:45 PM

Cannot use wifi calling on Go-phone

Why can I not use wifi calling on my iPhone under the GoPhone plan? No one has explained to me yet as to why that option is not allowed for prepaid customers. I bought my phone outright and yet I'm being denied the ability to use certain features for some stupid reason. I already can't get my phone unlocked until I've been in jail with this company for six long months. So why can I not use the wifi calling feature???

Accepted Solution

Official Solution

Gary L

ACE - Expert

 • 

16.1K Messages

6 y مضت

@goodluvv Because they don't offer that feature with that plan. It's not listed as a service that GoPhone offers.

 

There is no explanation necessary.

They could offer all sorts of features that your phone supports, but it's not part of the GoPhone plan.

 

 

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.