New Member
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2 Messages
Can no enable wifi calling due to the following error message "need valid address - error code GEO-0074-WS"
I have been trying to enable wifi calling for since starting new service with AT&T wireless a little over a week ago. I was able to use wifi calling when I had Verizon. I have spent over 6 hours and talked with 5 people from AT&T customer service and tech support who have been of no help. The last person forwarded my phone call to Apple. I have lived at my address for over three years.
formerlyknownas
ACE - Sage
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107.4K Messages
6 months ago
Try another address.
Since you wrote Apple, I assume an iPhone, on a line correctly provisioned for an iPhone?
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ATTHelp
Community Support
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215.3K Messages
6 months ago
Hey there @clachmann, we understand how important it is to have emergency services, and will be happy to help you.
To assist, we'll need some account information. We're sending you a private message (PM) requesting account details. Please locate the chat icon next to the bell icon in the upper right-hand corner of the forums page.
In the meantime, try using any valid address to activate Wi-Fi calling or call your local (county?) government communications and ask them how your address should be listed.
We look forward to chatting with you soon.
Ashley, AT&T Community Specialist
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