Chelscagle13's profile



1 Message

Mon, Apr 15, 2019 1:35 AM

Camera not working Alcatel phone

All of a sudden csmerc app on my Alcatel phone won't work including all apps that use camera??


Community Support


180.2K Messages

3 y ago

Hi @Chelscagle13


Thank you for reaching out to us today. We'll be happy to assist you with your camera issue.


Which Alcatel device do you have? Exactly when did this issue begin? Have you recently updated the device software? Are you having issues with anything else other than the camera? Have you tried any troubleshooting measures yet? With more details, we will be better able to assist.


Darais, AT&T Community Specialist

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