Contributor
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1 Message
Call Protect sends me multiple notifications for every blocked call
Installed Call Protect on my iPohne 8 plus and it is blocking calls, but I get 13-15 notifications per call on my phone. Anyone know how to get it to just give me one notification, what I am getting now if very annoying.
ATTHelp
Community Support
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231.4K Messages
6 years ago
Hi @mauler69,
I am sorry you are having trouble with AT&T Call protect. I am more than pleased to check into this for you!
I checked into this for you and the best thing to do would be to check our support page. Please let me know if this helps!
Have a fantastic rest of your day!
Geovanni, AT&T Community Specialist
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Cbrack01
Tutor
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2 Messages
6 years ago
Well that was less than helpful
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iamjamieq
Tutor
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2 Messages
6 years ago
Good to that seven months later this is still not fixed! Good job, AT&T!
😕
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formerlyknownas
ACE - Sage
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117.1K Messages
6 years ago
@iamjamieq
I get one notification which may say 12 calls blocked. (On android). Sounds like you need to change notifications for the app in your settings.
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iamjamieq
Tutor
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2 Messages
6 years ago
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tittlek
Contributor
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2 Messages
6 years ago
In the call log it appears that anywhere from 2-12 calls came in from the same number at the exact same time.
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tittlek
Contributor
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2 Messages
6 years ago
Found this - solution is in the works I guess
https://forums.att.com/t5/Account-Features/Multiple-notifications-for-one-call/m-p/5636461#M36051
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