AT&T Community Forums

Call forwarding

When I call *#004# it shows this

“Setting Interrogation Succeeded

Voice Call Forwarding

All Conditional Calls

Forwards to +[EDITED per Community Guidelines]

Enabled”. I don’t know that phone number nor is my call forwarding on in my settings

Responses

Accepted Solution

Official Solution

ATTHelp

Community Support

•

207.3K Messages

4 months ago

Hello @Vic1991, we're happy to help with your Voice call forwarding experience.

Thank you for reaching out to the Community Forums. Managing your calls, including using the call forwarding feature, is certainly important. We will be glad to help you out!

Call forwarding is managed by the device. To enable:

Open Phone ;
Tap Menu > Settings ;
Access Call forwarding ;
Choose the condition when to forward incoming calls When unanswered, When unreachable or When busy ;
Edit or enter the phone number you want to forward calls to ;
Tap Update / Enable