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sistreat's profile

Contributor

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1 Message

Sunday, April 2nd, 2017 1:05 AM

Block unwanted calls with ATT wireless home phone

I have had my phone number transferred to my new address.  The phone number and the phone itself was a landline for years and years.  Now it is running off of the ATT wireless box ..the one with the antenna.  I asked ATT how to make the call blocking service work. I am getting a load of calls that are telemarketers and foreign people wanting to fix my computer or telling me I have won a sports car etc....

 

ATT told me that since I am using my handheld phone instead of a cell phone that there is no way to block calls using ATT wireless service.  I prefer my handheld phone over a cell phone because it gives such a clear connection compared to my cell phone.  I am paying for call blocking as part of my features package but they tell me I cannot use it???? 

Surely someone on her knows how to block calls through the wireless network that rings into my ATT handheld phone?  

Please help find a way. These telemarketers are driving my nuts.  And yes I am registered with the government DO NOT CALL LIST and have been for years.  

Community Support

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231.5K Messages

7 years ago

Hello @sistreat
 
When it comes to calls I also want to make sure I have the option to block unwanted numbers, so I understand the trouble you have encountered when attempting to set a block. It would be a pleasure to assist in this endeavor.
 
From your post I see you have mentioned your landline was changed to the Wireless Home Phone. This change can remove your number from the Do Not Call List. A great way to ensure you do not receive these type phone calls is re-registering at www.donotcall.gov.
 
We hope this information is beneficial! Please do not hesitate to reach out to us if you encounter any issues during this process. We are always here to help! I wish you a great day!
 
Vanessa, AT&T Community Specialist
 

New Member

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1 Message

Is there an update for this problem?   I have the same issue.  We've been on the do not call list for over 4 years.  Is there a way to block a harassing phone number.  At least 1 call a day for weeks. 

ACE - Expert

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27.7K Messages

It's called 'robocalling' and they don't care if your number is on the Do Not Call List.

 

People have had luck with Nomorobo.  Google it.

Shoutout to everyone who can remember their childhood phone number but can't remember the password they created yesterday.  You are my people.  😊

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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1 Message

4 years ago

you may sue them for all they got for harassment once you warn em .then to the telemarketers thats a F you with a triple decker (Edited per community guidelines) sandwich leaving them with no money and a (Edited per community guidelines).

(edited)

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