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Contributor

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1 Message

Thu, Oct 5, 2017 6:49 PM

Block and entire exchange with Call Protect

Is there a way to block an entire exchange using Call Protect?  I get numerous spam calls from the same area code and exchange,and would like to block the entire exchange rather than block each number one a time. As soon as I block one number the spammers just spoof another number with the came area code and exchange.

Responses

Brand User
ATTHelp

New Member

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120.1K Messages

3 years ago

Hello @jeffrub1,


This is a great question! I know how annoying spam calls can be and I’d be more than happy to provide you with more information on Call Protect.


Call Protect is a free app we offer which will automatically block fraudulent calls, alert you of spam, and allow you to block calls. More information on this app can be found here.


The most effective option to get rid of spam calls is to change your wireless number. If you would like to choose this option, instructions on how to do this can be found in this article.


If you ever need more assistance, don’t hesitate to let us know!


Jax, AT&T Community Specialist

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Tutor

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2 Messages

2 years ago

This was a thoroughly USELESS response.  The question was not answered.  ATT seems to forget how difficult it is to change number and having to inform family, friends and acquaintances of the change and potentially people we care about loosing track of us.

The app SHOULD have an option to block full area codes and exchanges.

I've been using the app and it has not blocked one single spam call even though they all come from the same area code and exchange.

Contributor

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1 Message

a year ago

Jax @ ATT,

 

You did not answer the question. Call protect does not permit the blocking of area code plus exchange. I would have to block 10,000 calls from my exchange as they are received in order to protect myself from unwanted (spam/spoofed) calls.

 

I have even received a call from my OWN number!!!

Please do something........