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kmpeterson78's profile

New Member

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3 Messages

Wednesday, February 23rd, 2022 6:10 PM

blinking information light on att wireless home phone

I set up the replacement device I received from AT&T.  I have voice only.  Model IFWA-40.

How do I turn off the information blinking LED?  

Teacher

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45 Messages

2 years ago

I just installed the new phone box also and for the blinking info light you have to connect a device like a laptop or cell phone to the ATT internet using the network and password on the back of the box. Look for an available network starting with like AWI-. Once you can connect your device to that network, go to http://attwirelessinternet. Should get a login screen. Enter attadmin and that should get you in. There's a dropdown in the upper left hand corner and one of the options is "messages." From there you can delete all messages and stop that light from blinking. 

New Member

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3 Messages

2 years ago

Thanks for the kind reply. I do not have internet on my home phone only voice device.  So, I cannot connect to the internet via the AWI device.  It says no internet.  I have tried my iPhone and my laptop.  I read the booklet and called the ATT phone number, and they had no ideas.  I hope someone else can help me.

Thanks again

Teacher

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45 Messages

2 years ago

I don’t have internet with ATT either but was able to connect my cell phone to their WiFi and then go to that site. 

When you look for available networks you don’t see something like the image I posted?

New Member

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34 Messages

2 years ago

@kmpeterson78 @wolf29 Approximately what date did you obtain your IFWA-40?

AT&T notified me they stopped supplying this product on 12/7/2021 so they are refusing to upgrade my 3G wireless home phone and allow service continuity. Please advise whether yours was ordered before or after Dec 7.

New Member

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3 Messages

2 years ago

Wolfe 29.  I do see the AWS device and can select it. That opens an ATT page that wants me to "activate my prepaid device".  I can't figure out how to get to the network manager from there????

jepherey,  I received an email from AT&T on Feb 4 saying they were shutting down 3G and were sending me a replacement device.  It, the IFWA-40, was delivered by FedEx a few days ago.  I did not order it they just sent it.  Sorry you are having difficulties with AT&T.  

Teacher

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45 Messages

2 years ago

I got mine three weeks ago. Just got it working this week. Took them that long to get it working to just receive and make calls. 

I had gotten a letter probably sometime after the new year saying the 3g box was going to be replaced. 

Odd they won’t upgrade you. I had no choice. I didn’t order the box. 

(edited)

New Member

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34 Messages

2 years ago

Thank you for the clarification. Sounds like there was no hard 12/7/2021 cutoff for upgrades based on your experiences.

Community Support

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231.4K Messages

2 years ago

Let's finish setting up your new Wireless Home Phone device, @kmpeterson78!

 

Before you begin, please make sure your battery is positioned correctly. (Open the battery compartment by pushing the tab in and lifting up the cover> Insert or re-center the battery if needed >Replace the cover)

Next, you'll need follow these instructions to use your AT&T wireless device:

  1. Set up your device in an area with a strong wireless signal (four full bars).
  2. Turn your device on.
  3. Unplug your phone from the wall jack and plug it into the back of the device.
  4. Place a test call from your connected home phone. Be sure to include the area code.
  5. Connect to the internet (requires an AT&T Wireless Internet data plan).

Let us know if you're still experiencing the blinking light after following these set up instructions. 

 

Sydne, AT&T Community Specialist

New Member

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97 Messages

2 years ago

AT&T Specialist, many of us do not have internet or do not have with AT&T. We have, as the OP stated Voice only. This is the device that replaced our ZTE wireless home phones. I too have the flashing light on my two units.

New Member

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50 Messages

2 years ago

EXACTLY. Many of us don't have INTERNET through AT&T. We have PHONE SERVICE  through AT&T, and have an IFWA 40 WIRELESS HOME PHONE DEVICE. 

My replacement IFWA 40 worked for a month, and then died. I got a warranty replacement, and it doesn't work. I haven't had a working phone for a month now, and Tech Support hasn't solved the problem yet. 

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