New Member
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2 Messages
AT&T is now charging for spam blocking that it used to include for free?
I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)?
Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting, I have to:
- Call the number back
- Hang up before they answer
- Enable the "Block Number" setting in the 0.5 seconds before it disappears.
Who's brilliant idea was this and what can we do about it?
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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113.3K Messages
2 years ago
There is a free version, and a paid version. The paid includes caller ID and other perks.
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JWordwright
New Member
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2 Messages
2 years ago
So.... I got caller ID for free on my old plan. Why do I have to pay for it now? I'm being add-on'ed to death.
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arbogast2023
New Member
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2 Messages
8 months ago
AT&T also lied to me. Their "get a free phone " claim is a flat out lie. They FORCE you into getting a higher priced plan and THAT is how the "free phone" scam works.
Their false advertising is now costing me almost $30 a month more for a plan I do not want or need
PLUS, like you said, they want more money to block spam calls. It WAS free before.
I have always used AT&T but never again. What a ROTTEN and deceptive company they have become
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formerlyknownas
ACE - Sage
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113.3K Messages
8 months ago
@arbogast2023
You mean just like it works on T-Mobile and Verizon? Verizon won't even let you get the starter unlimited plan to get a free phone you have to upgrade to the second or third higher tier to qualify.
It's Not false advertising - it's published very well on their website and on any paperwork that you signed agreeing to a phone deal.
Did you read what you signed?
Call protect is free.. call protect Plus is not free. You can remove call protect Plus add-on in your add-ons online and go back to the free version
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arbogast2023
New Member
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2 Messages
8 months ago
Why would ANYBODY "claim" to not be an AT&T EMPLOYEE, yet respond to customer complaints?
You are not fooling anybody.
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formerlyknownas
ACE - Sage
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113.3K Messages
8 months ago
Because that's what community forums do?
Where's my check?
I don't get any benefits from posting here. I'm not even AT&T customer anymore I switch to Verizon in 2019. By the way Verizon messed up my trade-in deal.
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