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5 Messages

Monday, June 20th, 2022 10:48 AM

active armor - network protection

I’m using Active Armor on an iPhone and just now keep getting pinged that I visited an unsafe url. It happened again two minutes later and again a third time for a total of 3. The funny thing is that I didn’t have any browsers open at the time, so not sure how that could be possible? Any ideas? 

Community Support

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231.3K Messages

2 years ago

Hello there @addaboy1231, we can understand the frustration on the Active Armor.

 

At this time there not any known matters on URL's pinged. We can recommend Uninstall the Active Armor then:

  1. Go to Settings on your device and tap General.
  2. Tap Software Update and make sure you have the latest version. If you don’t, update it now.
  3. Close settings and open the App Store.
  4. Tap Updates, and select Update next to AT&T ActiveArmor mobile security app.

Still can’t update the app? Get help from Apple support.

 

We hope this information helps out for you. Thank you for reaching AT&T Community Forums.

 

Ashley, AT&T Community Specialist

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