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Shotze's profile

New Member

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7 Messages

Fri, Jun 10, 2022 6:28 PM

4G Phone on 5G Unlimited Plan

I have a 4G phone.  I am going to upgrade to a 5G one soon.  If I upgrade my wireless 4G plan to an Unlimited Starter 5G one to get an $800 trade-in on my old phone, can I  use my 4G one on it until I get my new 5G phone.  I know I definitely will not get any 5G benefits on the old 4G phone.  I just want to be able to use the old phone on Unlimited 5G until I get the new one.  In essence, upgrade to Unlimited Starter plan, order 5G phone, use 4G phone on Unlimited plan until 5G arrives, send in 4G phone for trade-in credit. 

Or should I order the 5G phone and then upgrade my plan to 5G?  

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.3K Messages

4分前

That's a great question, @Shotze

 

You can switch to the Unlimited Starter plan before upgrading to your 5G device. You're not required to have a 5G phone to be on either of our plans, you just won't get 5G access until you're using a compatible device and in a 5G coverage zone

 

Here's how to switch plans: 

  1. Go to Change my plan to see your current plan and our other plans.
  2. Scroll through our other plans. Select Compare plans to get a side-by-side view.
  3. Compare plans and decide which one you want.
    • Choose Select & review and follow the prompts to switch plans.

If you're looking for info on our latest plans check out our support article. 

 

Thanks for visting our Community Forums. We hope this information helps! 

 

Sydne, AT&T Community Specialist

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